We are committed to getting your order to you with care. Because we work with a curated selection of brand partners to bring you the best in sensory wellness, shipping times and methods may vary by product. Please refer to each product page for brand partner specific shipping details.

Processing Time

Orders are typically processed within 1–2 business days. Estimated processing times vary depending on the product and brand partner. You will find the specific processing times listed on each product page. You will receive a confirmation email once your order has shipped.

Shipping Times

Estimated shipping times vary depending on the product and brand partner. You will find the specific shipping time frames listed on each product page. As a general guide, standard shipping is 5-7 business days.

Please note that these are estimates and may vary based on your location and brand partner. Refer to each product page for brand partner specific shipping details.

Shipping Address

Please note that our couriers are unable to deliver to P.O. boxes. Kindly ensure you enter your full street address at checkout to avoid any delays or delivery issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Handling & Packaging

All items are carefully packaged to ensure they arrive in perfect condition. We use eco-conscious materials wherever possible to reflect our commitment to wellness and the environment.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's journey to your door.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. Upon inquiry, we will provide delivery confirmation, date of delivery, tracking information, and shipping carrier details for you to investigate with the carrier.

Questions?

If you have any questions about shipping or handling, please reach out to us at support@sensoryforcalm.com and we will be happy to help!